A Quote about the CCO Council from Curtis Bingham
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The Chief Customer Officer Council helps you avoid experimenting at customers’ expense and achieve solid customer results—faster.

The CCO is the most fragile, with an average tenure of only 26 months. As part of this unrivaled peer network, you can share best practices that help you drive more profitable customer behavior, create customer-centric cultures, and help strengthen your leadership role. Every other member of the C-Suite has organizations and peer groups to help them be successful, shouldn’t you? 

 

Conversations with the CCO

Connect with PG&E's Helen Burt
CCO: Helen Burt
March 8, 2012  |  2:00 pm ET

Helen Burt talks with Curtis Bingham about her experience as a Chief Customer Officer for one of the nation's largest utilities, Pacific Gas & Electric.

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Additional Events

CCO Council Quarterly Meeting

Feb. 22, 2012 |  12:00 pm ET

CCO Council meeting for members only.

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View Archived Events

Resources

  • The Secret Weapon in Building Customer Strategy: The Chief Customer Officer - Read
  • How Vulnerable Are Your Customers? Five Keys to Protect Your Customer Assets - Read

CCO Council Blog

What Do We Know?

Curtis and I were in the office discussing our approach to strategy planning for 2012. Like everyone else, we often feel overwhelmed by the “Whirlwind”...
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News & Updates

When Does a Company Need a Chief Customer Officer? - Read the Article

A Passionate Approach to Customer Advocacy - featuring CCO Council member Jasmine Green - Read the Article

 

CCO of the Year

Jasmine Green
VP & CCO
Nationwide Insurance
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Testimonials

Rudy Vidal - Member of the CCO Council"The CCO Council offers tremendous value to me, personally and professionally. The in-depth discussions are invaluable. I get immediate answers to my most pressing problems. I can learn from brilliant people what is working or not, without dragging my customers through my mistakes. With this collective wisdom, I am guaranteed to be successful!"

Rudy Vidal
Former CCO inContact and
VP Strategy, Panasonic

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